Shipping policy

Shipping Policy

At M.H. CLUB, every order is prepared with care. We want your shopping experience to be as smooth as possible, from checkout to delivery.

Order Processing

Our products are made to order, meaning production begins after your order is placed.

Production times vary depending on the product, fulfillment location, and order volume. Most orders are typically prepared for shipment within 2–7 business days, although delays may occasionally occur.

Please note that production time is separate from shipping transit time.

Shipping Rates & Delivery

Shipping rates and available delivery options are calculated and displayed at checkout.

Estimated delivery times depend on your location, the selected shipping method, and the fulfillment provider.

All delivery dates are estimates and are not guaranteed.

Order Tracking

Once your order ships, you'll receive a shipping confirmation email containing tracking information when available.

Please allow time for the shipping carrier to update tracking details after your package has been dispatched.

Multiple Shipments

Some orders may arrive in separate packages due to differences in product availability or fulfillment locations.

If your order is shipped separately, tracking information may be provided for each shipment.

Shipping Delays

While we work to ensure orders arrive as smoothly as possible, occasional delays may occur due to production demand, weather conditions, carrier disruptions, holidays, or other circumstances beyond our control.

If you experience an unexpected delay, please contact us so we can help investigate.

Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information at checkout.

If you notice an error in your shipping address, please contact us immediately. Address changes may not be possible once an order enters fulfillment.

Lost or Missing Packages

If your tracking information indicates that your order has been delivered but you haven't received it, please check around your delivery location and contact the shipping carrier.

If you're still unable to locate your package, contact M.H. CLUB through our Contact Us page. We'll review the situation and help determine the appropriate next steps.