Frequently Asked Questions

How long does it take to process my order?

Every HunniBelle piece is made to order, with production beginning after your purchase is placed.

Most orders are prepared for shipment within 2–7 business days, although processing times may vary depending on the product, availability, and order volume.

How long will shipping take?

Shipping times depend on your location, the shipping carrier, and the delivery options available at checkout.

Please remember that production time and shipping transit time are separate. Delivery estimates are approximate and are not guaranteed.

How do I know which size to order?

We recommend reviewing the size guide and product details before placing your order, as sizing and fit may vary between styles.

For the best fit, compare your measurements with the size chart provided on each product page.

Can I return or exchange an item?

Because our pieces are made specifically for each order, we generally do not accept returns or exchanges for incorrect size selections, personal color preferences, or changes of mind.

If your item arrives damaged, defective, or incorrect, we're here to help.

Please review our Shipping & Returns page for complete details and applicable exceptions. This does not affect your rights under applicable consumer protection laws.

What if my order arrives damaged or incorrect?

If something isn't right with your order, please contact us within 30 days of delivery.

Include your order number, a brief description of the issue, and clear photographs showing the problem.

We'll review your request and work toward an appropriate resolution, which may include a replacement or refund.

Can I change or cancel my order?

Please contact us as soon as possible if you need to make a change.

Because production may begin shortly after an order is placed, changes and cancellations cannot be guaranteed once processing has started.

Will I receive tracking information?

Yes! Once your order ships, you'll receive a shipping confirmation email with tracking information when available.

If your order ships in multiple packages, you may receive separate tracking updates.

Do you ship internationally?

Available shipping destinations depend on the products and fulfillment providers.

If shipping is available to your destination, the applicable delivery options and costs will be displayed at checkout.

How can I contact HunniBelle?

We'd love to hear from you!

Visit our Contact Us page to send us a message. Whether you have a question about a product, need assistance with an order, or simply want to say hello, we're happy to help.

Made to be yours. ♡